Terms and condition

Terms and condition

Last updated: 10.04.2025

Welcome to www.noelle-mondoloni.com – the official shop of Noelle Mondoloni, where you can order custom hand-painted leather jackets, paintings, or book Tattoo services or permanent make up services. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Company Information

Business Owner: Noelle Link
Business Address: Noelle Link / Avinguda St Jordi,44 / 3, 3D edificio de ses torres de cas serres, 07800 ibiza
Email: Noelle@noelle-mondoloni.com
Website: www.noelle-mondoloni.com

This website is operated in accordance with Spanish e-commerce law (Ley 34/2002), GDPR, and consumer protection regulations.

2. Products and Services

We offer:

– Custom hand-painted leather jackets
– Ready-to-wear leather jackets
– Tattoo Servoces
– ermahnt make up Services
– Optional additional artwork on customer-provided items

Each custom piece is unique, painted by hand by Noelle, based on your design preferences.

3. The Custom Order Process

1. Initial Contact & Concept Discussion
You contact Noelle to discuss your desired design.

2. Product Selection & Purchase
You order your preferred leather jacket style and size via the shop.

3. Artwork Creation
Noelle paints your jacket by hand and sends photos/videos for review.

4. Review & Final Adjustments
You may request one round of small adjustments before final sealing.

5. Shipping
Once finalized, the jacket is packed and shipped to your address.

4. Pricing & Payment

– All prices are listed in EUR and include VAT where applicable.
– Payments are processed securely through our selected providers (Stripe, PayPal, etc.).
– Full payment is required upfront for all custom orders.
– Custom artwork prices vary based on complexity and jacket type.

5. Shipping & Delivery

– We offer worldwide shipping on all orders.
– Estimated delivery time is 2–6 weeks after order confirmation, depending on complexity and destination.
– You will receive a tracking number once your order is dispatched.
– We are not responsible for customs duties or delays due to local regulations.

6. Returns & Refunds

Because all jackets are made-to-order and customized, returns or refunds are not accepted once painting has begun.

However, we do accept:

– Cancellation before painting begins (within 48 hours of order) – full refund.
– Repairs or corrections if artwork arrives damaged due to shipping.

If your jacket arrives with any defect, please contact us within 7 days of delivery with photos.

7. Intellectual Property

All designs created by Noelle remain the intellectual property of the artist.
You may wear, gift, or resell your jacket, but reproducing the design in any format without written permission is prohibited.

8. User Responsibilities

By using this site, you agree:

– Not to use our website for unlawful or fraudulent purposes
– To provide accurate and up-to-date information when placing orders
– To respect copyright and artistic ownership of Noelle’s work

9. Privacy & Data Protection

We handle your personal data in compliance with GDPR and Spanish data protection law. For full details, see our Privacy Policy.

10. Modifications to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

11. Applicable Law and Jurisdiction

These terms are governed by the laws of Spain.
Any disputes will be subject to the jurisdiction of the courts of ibiza/spain .

Contact

If you have questions about these terms, please contact:

Noelle Mondoloni
Email: Noelle@noelle-mondoloni.com
Business Address: Avinguda St Jordi,44 / 3, 3D edificio de ses torres de cas serres, 07800 ibiza